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Use Code "lastminute" At Checkout For 5% Off

Refund Policy

REFUND POLICY


Returns

RETURN POLICY

ALL SALES ARE FINAL, HOWEVER WE DO ALLOW FOR RETURNS. RETURNS WILL BE HONORED UP TO 10 DAYS FROM WHEN THE PRODUCT WAS RECEIVED. UPON RETURN, URBAIN HOMME WILL ONLY ACCEPT STORE-CREDIT (THE RETURNED PRODUCT MUST BE UNWORN, UNWASHED, AND IN THE SAME CONDITION WE SENT THEM). STORE-CREDIT WILL BE ISSUED IN THE AMOUNT PAID EXCLUDING SHIPPING COSTS - AND REFUNDS WILL NOT BE ACCEPTED. IF 14 DAYS HAVE GONE BY, UNFORTUNATELY WE CANNOT OFFER YOU STORE-CREDIT. WE RECOMMEND CAREFULLY REVIEWING YOUR ORDER, ESPECIALLY SIZING PRIOR TO FINALIZING YOUR PURCHASE.

ONCE THE PACKAGE HAS LEFT OUR FACILITY -  WE ARE NOT RESPONSIBLE FOR ANY LOST OR STOLEN GOODS. IF YOUR PACKAGE HAS BEEN LOST OR STOLEN, WE RECOMMEND OPENING A CLAIM WITH THE SHIPPING COMPANY. THERE WILL BE NO REFUNDS OR REPLACEMENTS SENT OUT UNTIL THE INVESTIGATION HAS BEEN CONCLUDED.